We’re Here to Help
At Glass & Crystal Essence, we value your questions and feedback. Whether you need assistance choosing a glassware or crystal product, checking an order, arranging a return, or understanding our shipping policies, we are happy to help.
Customer Support
Company Name: GLASS & CRYSTAL ESSENCE LLC
Address: 2545 VALENTINE 6B BRONX NY 10458
Phone: +1 7743933442
Email: hello@glasscrystalessence.com
Website: glasscrystalessence.com
How We Can Help
Product Inquiries
Have questions about product dimensions, materials, features, or care instructions? Contact us before placing your order, and we will do our best to provide helpful information.
Order Assistance
For questions about order confirmations, shipment tracking, delivery status, or order details, please include your order number in your message.
Returns and Refunds
If you need to request a return, report a damaged item, or ask about a refund, please email us with your order number and a brief description of the issue. Photographs may be helpful when reporting damaged glassware or crystal products.
Shipping Questions
We serve customers in the United States and eligible international destinations. Contact us if you need assistance understanding shipping options, delivery estimates, or international shipping requirements.
Customer Service Hours
Please contact us by email or phone for assistance. We will make reasonable efforts to respond to inquiries as promptly as possible.
For faster assistance, please provide your order number, the product name, and any relevant details in your message.
Thank you for choosing Glass & Crystal Essence. We look forward to assisting you.
GLASS & CRYSTAL ESSENCE LLC
Email: hello@glasscrystalessence.com
Phone: +1 7743933442